Answers to "Frequently Asked Questions"
For further questions please e-mail us at:

May 17, 1923
"Where do we go from here?"
B.Cory Kilvert
Please be aware that All Rates and Quotes are in US Dollars.
Additional Hotel Taxes are:
NY State tax 8.385%, NY City tax 5.875%, Occupancy tax $2.00
*, Unit fee $1.50

*0.875% former occupancy tax has been collected in anticipation of
retroactive enactment to the old rate from December 1, 2013 is being
collected and will be refunded upon request if the law is not being change.
All reservations must be guaranteed with credit card.
We do not charge your credit card at this time,
we only hold your credit card number as a guarantee.
Cancellation policy:
Reservations must be canceled 24 hrs. prior to arrival date,
in order to avoid a no-show charge of
one night's room and tax to your credit card.
Reservations made with declined or invalid credit cards are subject to cancellation.
* We only give e-mail receipts for direct reservations @ The Herald Square Hotel you must obtain printed conformation from your third party website, contrary to what anyone says there are no discounts on our all ready discounted prices. When you use a third party we have to pay them a commission to take care of you! There is no benefit in using them because we give special attention to direct Reservations.
Please click here for more information.
* The price and value for all rooms @ The Herald Square Hotel are exactly as described i.e..two persons means two persons, three persons means three persons, there is no room for extra beds, cots etc. and the value pricing reflects the overall policy of the Hotel. We maximize everything to give our guests the Best Value in NYC. Please click here for more information.
Children under 12 years old stay free when sharing a room with adults.
Only registered guests are allowed in the Hotel
Check-in time is 3 PM, and check-out is 12 noon.
We have luggage lockers for early or late check-outs.
Our rates do not include breakfast. Food service is not available in the hotel.
However, you will find many friendly coffee shops and restaurants in the neighborhood, with good value and inexpensive prices.
More than TWO rooms on one Reservation ( or credit card )
will be treated as a Group, and are subject to the Managers approval.
Please have proper photo identification with you upon checking in to the hotel,
(Valid License, Passport etc.)
it will assist us with your Hotel registration.
Our front desk agents will be able to
help you with all your tour and travel needs.
We're sorry, For Health and Sanitation reasons we no longer allow pets!
The Management is very sorry but due to abuse of the rules
We are no longer allowing Pets and or Dogs in the Hotel
We recommend that you book well in advance, since we sell out very quickly, and you may not get your best choice of rooms.
There is Discount Parking available at 1250 Broadway - (212) 695-4568
The entrance is on West 32
nd St. on your Right Hand Side Between 36 & 38 West 32
nd St.
(South side between 5th Ave. & Broadway, under the Large Video Screen)
$30.00 for 24 hours. Add $11.00 for Vans and Oversize SUV's.

Please Ask at the Front Desk, your ticket must be validated.
Please Click here for MORE information about Discount Parking

We Now Have FREE Wi-Fi, Hi-Speed Wireless Internet
throughout the Hotel and
Our Refurbished Lobby!!

( You must have wireless compatibility, i.e. a wireless card )
NOW For Your Convenience and to help you travel lighter,
we have our NEW Coin Operated Guest
Laundry Room with a Personal Steam Press!!
( Please Click Here for Pictures of Our Laundry Room )
And in our new rooms, in-room Hair Dryers
( There are hair dryers, irons, and anything you might have forgotten, available at the front desk.)

Cherub in a Bathtub*Our water filtration system makes our water as pure as bottled water.

We have two laundry systems on our premises to assure your sheets, pillow cases and towels are fresh every day!!

We have two elevators to serve you, and for your convenience, luggage carts to assist you to your room.

All of our cherubs are from the pages of the Original " Life Magazine"

19 West 31st Street • New York, NY 10001
Tel:(212) 279-4017 • Toll-free reservations: (800) 727-1888 in USA • Fax:(212) 643-9208

The Herald Square Hotel is NOW A TOTALLY SMOKE FREE HOTEL. . . There is NO SMOKING ANYWHERE in the Hotel . . . Thank You For Your Support

Copyright© 2014     The Herald Square Hotel               All rights reserved.